Legal
Privacy Policy
This Privacy Policy explains how personal data is collected and used when you visit this website or send a booking inquiry for truffle hunting tours in Istria.
Last updated: 19 June 2026
1. Who we are
Truffle Hunting Istria is a website for truffle hunting tours and tasting experiences in Istria, Croatia.
For privacy questions or requests, contact us at info@tartufi-istra.hr.
2. What personal data we collect
When you send a booking inquiry, we may collect your first name, last name, email address, mobile phone number, desired date, number of persons, selected tour, additional notes, page URL and optional UTM campaign details.
We do not collect payment card details through this website. Booking inquiries are used to check availability and reply to your request.
3. Why we process your data
We process booking inquiry data to answer your request, confirm availability, discuss tour details and provide customer support before or after a tour.
We may also process limited technical data for website security, spam prevention, troubleshooting and basic website improvement.
4. Legal basis
For booking inquiries, we process data because it is necessary to respond to your request and take steps before entering into a possible service arrangement.
For contact consent, optional communication and non-essential cookies or analytics where used, we rely on your consent. For website security and basic operation, we may rely on legitimate interest.
5. Web3Forms and third-party services
Booking forms on this website are submitted through Web3Forms, which acts as a technical form delivery service. The form data you submit is sent to Web3Forms so that it can be delivered to us by email.
The website also links to external services such as Google Maps, Facebook, Instagram and the Tartufi Istra webshop. If you open those links, their own privacy policies apply.
6. Cookies and local storage
This website uses a small cookie consent preference stored in your browser so that we know whether you accepted or declined cookies.
The website may use essential cookies and, where enabled, basic analytics to understand visits and improve the website. You can clear cookies or local storage in your browser settings at any time.
7. How long we keep data
We keep booking inquiry data only for as long as needed to respond to your request, organize the tour, provide customer support and meet reasonable administrative or legal obligations.
If you want your inquiry data deleted, contact us and we will review your request.
8. Your rights
Depending on applicable data protection law, you may have the right to request access, correction, deletion, restriction of processing, objection to processing, data portability and withdrawal of consent.
To exercise your rights, contact us at info@tartufi-istra.hr. You also have the right to lodge a complaint with your local data protection authority. In Croatia, the supervisory authority is the Croatian Personal Data Protection Agency, AZOP.
9. Security
We use reasonable technical and organizational measures to protect personal data submitted through the website.
No online transmission or email delivery system can be guaranteed to be completely secure, so please do not send sensitive personal information through the booking form.
10. Changes to this policy
We may update this Privacy Policy when the website, forms, cookies or legal requirements change.
The latest version will always be published on this page.